A guide to checking your Costa Coffee gift card or eGift balance online or in a participating UK store.
The official Costa Coffee gifting site is the most reliable place to order a physical gift card or e-gift, with a range of designs and values to choose from.
Big UK supermarkets are a solid backup option, since chains like Tesco and Asda both stock Costa Coffee gift cards in physical and digital form alongside their other gift card racks.
Specialist gift card marketplaces such as giftcards.co.uk also carry Costa Coffee cards and can be handy if you want them delivered by post rather than picked up in store.
If you happen to walk past a Costa Coffee shop, many locations sell gift cards right at the counter, so that's worth checking if you want an instant purchase.
Always confirm the card value and any regional restrictions before buying, since Costa gift cards are generally valid at UK participating locations only.
The balance on a Costa Gift Card or eGift expires if not used for 12 consecutive months.
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Costa Coffee directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.