Sephora Gift Card Balance: How to Check It
How to check a Sephora gift card or eGift card balance online, by phone, or in store.
Three Ways to Check Your Sephora Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 1-888-860-7897 and follow the automated prompts. Have your card number ready.
- In-store — A Beauty Advisor can check the balance on a physical or eGift card at any US/Canada Sephora store.
Where to Buy Sephora Gift Cards
Sephora gift cards are available directly through the brand's own website at sephora.com/beauty/giftcards, where shoppers can choose classic gift cards or eGift cards in a variety of designs.
They can also be picked up in person at any Sephora store location, as well as at Sephora sections inside Kohl's stores nationwide.
Amazon carries physical Sephora gift cards in several denominations for those who prefer to shop from an existing online account.
Since Sephora is a specialty beauty retailer rather than a grocery or drugstore chain, its gift cards are not typically stocked at big-box or drugstore gift card racks, so the official site, Sephora stores, and Sephora at Kohl's remain the most reliable places to buy one in person.
Terms & Expiration Notes
No expiration date; no fees charged against the unused balance.
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Sephora directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
