Learn how to check your United Airlines TravelBank cash, travel certificate, or United Vacations gift card balance online, by phone, or in your MileagePlus account.
Purchase TravelBank cash (giftable to another MileagePlus member) directly on united.com after signing into your account.
United Vacations gift cards are available on the United Vacations site for package vacations.
United Shop eGift cards for branded merchandise can be bought at unitedshop.com.
These are primarily digital or account-based options rather than widely stocked physical cards at grocery or big-box stores.
TravelBank cash expires 5 years from the deposit date. Travel certificates typically expire 12–24 months from issue (check your specific certificate). United Vacations gift cards generally have no expiration date. Value is non-transferable in most cases except as noted for gifts; residual balances stay on the same certificate until used or expired.
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact United Airlines directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
Is United Airlines gift card available on Amazon?
No, United Airlines gift cards aren't currently sold on Amazon — buy directly from the official retailer using the link above.