Amazon Gift Card Balance: How to Check It
Learn how to check the balance on an Amazon.com Gift Card through Your Account, and what to do if the card hasn't been redeemed yet.
Three Ways to Check Your Amazon Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 1-888-280-4331 and follow the automated prompts. Have your card number ready.
- In-store — Amazon.com Gift Cards can only be redeemed online, not scanned in a physical store. To check the balance, sign in to your Amazon account, go to Account & Lists, then Gift Cards, where your total balance is displayed at the top of the page.
Terms & Expiration Notes
Amazon Gift Cards have no fees and no expiration date. Physical gift cards are available in denominations ranging from $5 to $2,000, and digital gift cards are available in the same range. Once redeemed, a gift card balance can't be transferred between accounts or to an Amazon store in a different country.
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Amazon directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
Is Amazon gift card available on Amazon?
Yes — buy Amazon gift cards on Amazon →
