CB2 Gift Card Balance: How to Check It
Check your CB2 gift card balance online, by phone, or in store. Cards work at CB2, Crate & Barrel, and Crate & Kids and never expire.
Three Ways to Check Your CB2 Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 800-355-3556 and follow the automated prompts. Have your card number ready.
- In-store — Visit any CB2 (or Crate & Barrel) store and ask a cashier or associate to scan the card or look up the balance at the register. Have the card number and PIN ready if needed.
Where to Buy CB2 Gift Cards
Buy CB2 gift cards and eGift cards directly on cb2.com (physical cards by mail or digital by email).
Purchase physical cards in person at CB2 stores and at Crate & Barrel locations, since the brands share the same gift card system.
Cards are also sometimes stocked on gift card racks at select warehouse clubs and retailers, though availability rotates.
You can choose amounts from about $10–$1,000 for physical cards and $25–$1,000 for eGifts on the official site.
Terms & Expiration Notes
Unused balances do not expire. CB2 does not charge service or dormancy fees. Cards are redeemable at CB2, Crate & Barrel, and Crate & Kids (U.S. stores, outlets, and websites). Treat like cash; contact customer service at 800-606-6252 for lost or stolen cards.
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact CB2 directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
Is CB2 gift card available on Amazon?
No, CB2 gift cards aren't currently sold on Amazon — buy directly from the official retailer using the link above.
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