Gap/Old Navy/Banana Republic Gift Card Balance: How to Check It
Gap, Old Navy, and Banana Republic all share the same gift card system, so one card works across all of them (plus Athleta). Here's how to check the balance online, by phone, or in store.
Three Ways to Check Your Gap, Old Navy & Banana Republic Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 1-800-427-7895 (1-800-GAP-STYLE) and follow the automated prompts. Have your card number ready.
- In-store — Bring the card into any Gap, Gap Factory, Old Navy, Banana Republic, Banana Republic Factory, or Athleta store and ask a cashier to check the balance for you. They can scan the card at the register and tell you the remaining amount, or print it on your receipt if you make a small purchase. No need to worry about which of the four brands issued the card since the balance and the card itself work the same way at all of them.
Where to Buy Gap, Old Navy & Banana Republic Gift Cards
You can buy a Gap Inc. gift card directly at gap.com, oldnavy.com, bananarepublic.com, or athleta.com, choosing either a physical card mailed to you or an eGift card sent by email.
Any physical Gap, Old Navy, Banana Republic, or Athleta store also sells gift cards at the checkout counter, including outlet and factory locations.
Some grocery stores, drugstores, and big-box retailers carry Gap Inc. gift cards on their gift card racks, though selection varies by location and season.
The card is also sold on Amazon, both as an eGift card and a physical card, in several denominations.
Terms & Expiration Notes
Gap Inc. gift cards don't expire and carry no dormancy or service fees, so the full balance stays available indefinitely. The same card can be redeemed for merchandise in-store or online at Gap, Gap Factory, Old Navy, Banana Republic, Banana Republic Factory, and Athleta, including outlet locations, and use is restricted to the USA, Puerto Rico, and Canada. Cards can't be used to buy other gift cards, and value can't be reloaded onto an existing physical card at these brands' registers in most cases (a new card purchase is required for additional value on digital cards).
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Gap, Old Navy & Banana Republic directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
Is Gap, Old Navy & Banana Republic gift card available on Amazon?
Yes — buy Gap, Old Navy & Banana Republic gift cards on Amazon →
