Kohl's Gift Card Balance: How to Check It
Learn how to check your Kohl's gift card or Kohl's Cash balance online, by phone, or in store, plus where to buy one.
Three Ways to Check Your Kohl's Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 800-935-6457 and follow the automated prompts. Have your card number ready.
- In-store — Bring your card to any Kohl's checkout lane or the customer service desk and ask an associate to look up the balance. They can scan the barcode or enter the 16-digit card number and PIN printed on the back to tell you what's left. This works for both a plastic gift card and a printed copy of an e-gift card.
Where to Buy Kohl's Gift Cards
You can buy a Kohl's gift card directly at Kohls.com or at the checkout counter of any Kohl's store, in person or physical formats.
Many grocery stores, drugstores, and big-box retailers that carry third-party gift card racks also stock Kohl's cards, including chains like Walmart, Kroger, and Albertsons-owned stores.
Kohl's gift cards are also sold on Amazon.com, both as physical cards and email delivery e-gift cards, in a range of preset amounts.
If you want it instantly for a same-day gift, the e-gift card option through Kohl's own site or Amazon is the fastest route.
Terms & Expiration Notes
Kohl's gift cards do not expire and carry no maintenance or service fees. They can't be redeemed for cash except where required by law, can't be used to buy other gift cards, and can't be applied to a Kohl's Charge account balance. Up to four gift cards can be combined on a single purchase, whether in store or online.
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Kohl's directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
Is Kohl's gift card available on Amazon?
Yes — buy Kohl's gift cards on Amazon →
