How to check a lululemon gift card balance online, in the app, in store, or by calling the Guest Education Centre.
The most reliable place to buy a lululemon gift card is directly through the brand, though there is a small catch: lululemon.com now handles eGift Cards through its CashStar partner site for instant online delivery, while physical gift cards are sold in-store at lululemon retail locations rather than online.
Since lululemon does not distribute its gift cards through third-party grocery stores, drugstores, or big-box chains, your local lululemon store is really the only brick-and-mortar option for a physical card.
Third-party marketplace sellers on Amazon also list lululemon gift cards, though these typically come from resellers rather than lululemon itself, so it is worth double-checking the seller before buying.
For the safest purchase, stick to lululemon's official site or an in-store visit.
lululemon gift cards have no expiry date. Phone line hours: 6am-6pm PT weekdays, 6am-4pm PT weekends.
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact lululemon directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.