Zappos Gift Card Balance: How to Check It
Check your Zappos gift card balance by signing in to your Zappos account or contacting Zappos Customer Service. Your Zappos balance stays in your account once a gift card is applied.
Three Ways to Check Your Zappos Balance
- Online — visit the official balance checker. You'll typically need the card number and the CVV/security code from the back of the card.
- Phone — call 1-800-927-7671 and follow the automated prompts. Have your card number ready.
- In-store — Zappos does not have a typical store checkout for gift card balance checks. Sign in to your Zappos account to view the balance, or contact Zappos Customer Service and have your gift card details ready.
Where to Buy Zappos Gift Cards
Buy Zappos e-gift cards directly from Zappos.com through the E-Gift Cards section.
Zappos also says gift cards should come from Zappos.com or an authorized third party, so use well-known digital gift card sellers if you buy outside Zappos.
Zappos gift cards are not commonly found on physical gift card racks at grocery stores, drugstores, or big-box retailers.
I could not confidently verify a current Zappos gift card product listing on Amazon.com, so Amazon availability is listed as unknown here.
Terms & Expiration Notes
Zappos gift cards and Zappos account balances do not expire, and Zappos does not charge service fees for non-use. Gift cards may only be redeemed on Zappos.com and cannot be used to buy other gift cards.
Balance Showing $0 or the Check Failed?
A few common reasons: the card hasn't been activated yet, the funds have already been spent, the card was reported lost or deactivated, or — less commonly — the card was compromised before you got to use it. If something looks wrong, contact Zappos directly using the phone number above. We can't look up or adjust balances ourselves — only point you to the official source.
FAQ
Do I need to create an account to check my balance?
No — most balance checks, online or by phone, just need the card number and security code/PIN, not an account.
Can I check my balance on my phone?
Yes, the online balance checker above works on mobile, and the phone number can be dialed directly from this page.
Is it safe to enter my card number online?
Only enter it on the official site linked above. Scam sites impersonating gift card balance checkers exist — double-check the URL before entering any card details anywhere.
