Everything you need to know before buying a gift card at Office Depot, from the store's own OfficeMax-branded cards to the hundreds of third-party brands in its online gift card marketplace.
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You're standing in an Office Depot aisle or staring at the gift card rack on giftcardmall.officedepot.com, and you want to know one thing: what can you actually buy here, and what does it cost? We dug through the official terms, the partner marketplace, the rewards FAQ and the return policy so you don't have to. Here's the full rundown on gift cards at Office Depot, including OfficeMax branding, before you spend a dollar.
Office Depot sells two very different things under the "gift card" umbrella, and mixing them up is the most common mistake we see. The first is the store's own Office Depot / OfficeMax gift card, usable at any U.S., Puerto Rico or U.S. Virgin Islands location, online at officedepot.com, or by phone at 1-800-GO-DEPOT. The second is a sprawling online marketplace of third-party and specialty gift cards, run through a partner site at giftcardmall.officedepot.com and linked from officedepot.com's gift card page under the banner "Specialty Gift Cards – Shop hundreds of top brands."
That marketplace is separate from your Office Depot Business or Rewards account, so don't expect your loyalty profile to follow you over there. Here's how the third-party selection breaks down by category, based on current GiftCardMall listings.
Chili's, Buffalo Wild Wings, Papa John's, Steak 'n Shake, Texas Roadhouse, Wendy's, Smashburger, Golden Corral, P.F. Chang's, Bob Evans, The Cheesecake Factory, Carl's Jr. and Hardee's, Grubhub, Total Wine & More, plus the GoTo Foods "Mix It Up" card covering Auntie Anne's, Carvel, Cinnabon, Jamba, McAlister's, Moe's and more.
Old Navy, Gap Options (Gap, Old Navy, Banana Republic and Athleta on one card), Dillard's, Nordstrom Rack, H&M, Nautica, Guess, Hollister, Hot Topic, lululemon, DSW, Belk, Boscov's, Foot Locker, Hibbett Sports, Bath & Body Works, Ulta Beauty, Tractor Supply, AutoZone and Tops Markets. A Gap Options card is a solid catch-all for a teen or a young adult, and you can double-check the balance anytime using a gift card balance tool if you're comparing department store options.
AMC Theatres, Fandango, Cinemark, Main Event, Starbucks, GameStop, Roblox, Sony PlayStation and Google Play. The PlayStation and Google Play cards are natural picks for gamers, and if you end up buying one, you can verify the loaded value with the PlayStation Store balance checker.
Delta Air Lines, Southwest Airlines, AirlineGift, HotelsGift, FlystayGift and TripGift.
Instacart, Shipt, Shutterfly, Pandora, One4all multi-brand cards and Visa prepaid gift cards.
These are the bank-issued cards that work anywhere, and they come with their own fee structure. In store, Office Depot and OfficeMax commonly stock Visa prepaid cards and sometimes Mastercard, usually with a variable or fixed load up to $200 face value. Higher $500 open-loop cards aren't standard right now, and the aisle focus stays around the $200 cap.
One thing worth flagging up front: based on the listings we sampled across the popular, dining, retail and digital categories, we did not see Amazon, Target, Walmart or Apple gift cards prominently featured in the marketplace. That doesn't mean Office Depot has an official policy against them, but if you're walking in hoping to grab one of those, search the live mall before you make the trip.
If you're shopping for a specific occasion and want gift card ideas to pair with the purchase, our guide to thoughtful coworker gifts under $25 has options that work well alongside an Office Depot card for a desk-bound colleague.
This is where the two card families really diverge, so let's take them one at a time.
These come in a range of denominations, commonly from around $5 to $200 depending on the channel, with higher amounts possible through some bulk or resale outlets. One official note mentions standard cards starting at $10. The good news is that own-brand cards carry no expiration date, no activation fee, no dormancy fee and no service fee. They're issued by North American Card and Coupon Services, LLC. You can check the balance in store, at officedepot.com, or by calling 877-776-5056. A PIN is required to use the card, and if it's been more than five years since the card was funded, you'll need to call before using it.
Most third-party brand cards sell at face value through the marketplace, with no extra Office Depot fee on top. Denominations are brand-specific: think $5 or $10 on the low end, $15 to $100 ranges as the sweet spot, and $200, $250, $500 or even up to $2,000 on some travel and airline options. Individual brand terms apply once you've loaded the card.
This is where the real costs live. Activation or purchase fees on open-loop prepaid cards commonly run $5.95 to $7.95 in store, and one Visa listing on the marketplace shows a $5.95 purchase fee. A monthly maintenance fee of $4.95 can kick in after 12 months of inactivity on certain Visa cards, and a replacement fee of around $5 may apply if the card is lost. These are issuer fees, not Office Depot's own-card fees, and they vary by card and bank (Pathward, MetaBank and others each set their own terms). Prepaid Visa cards are non-reloadable, US-only, and won't work at ATMs or for cash access.
Office Depot reserves the right to limit how many gift certificates or cards it will accept in a single transaction. For in-store prepaid Visa purchases, community and store reports frequently cite roughly $2,000 per day or about 10 cards per person or household, though this varies by location and manager. Promotions sometimes relax that to allow up to 10 cards on a $15-off offer. Online, the GiftCardMall marketplace has its own order limits and sometimes allows higher bulk purchases. One universal rule: you can't buy gift cards with other Office Depot gift cards or with rewards certificates, and gift cards are generally excluded from coupons and promotions unless a specific offer says otherwise.
If you want to check what a card is actually worth before you buy or give it, our Google Play balance lookup guide walks through the process step by step for one of the marketplace's digital brands.
The split here matters a lot depending on which card you want.
Available both ways. Walk into any store and grab a physical card off the rack, or buy online. Physical cards ordered online ship with free standard delivery, and eGift cards are delivered by email through CashStar at officedepot.cashstar.com, usually instantly or on a schedule you set. eGifts offer multiple designs and can be personalized with photos. Physical cards can be reloaded in store (though older FAQs say reload isn't available online or by phone).
This is where it gets a little lopsided. The full "hundreds of brands" selection lives almost entirely on the online GiftCardMall marketplace, which offers both eGifts and some physical cards. In store, you'll find prepaid bank cards (Visa and sometimes Mastercard) plus a more limited and store-dependent rack of popular physical third-party cards. There's no evidence of an in-store rack that mirrors the online catalog brand for brand, so if you're chasing a specific restaurant or airline card, buy it online rather than driving around.
One small gotcha: specialty card purchases process through the partner site, which means they don't always code as "Office Depot" for credit card category bonuses. If you're chasing a quarterly office supply multiplier, that's worth knowing in advance.
Office Depot runs a free loyalty program called Office Depot® OfficeMax® Rewards, separate from the paid Business Select tier. Base earning is 2% back in rewards on almost everything, including technology, furniture, supplies and services, and VIP status after $500 in spend over 12 months unlocks higher rates such as 5% back on ink, toner, paper and print in some descriptions.
Here's the part that catches people off guard: gift cards and prepaid cards are explicitly excluded from rewards earning. You don't earn points or rewards on them, and those purchases don't count toward VIP qualifying spend either. Rewards certificates themselves can't be redeemed to buy gift cards or prepaid cards. The exclusion list also covers Marketplace items, delivery fees, postage stamps, lottery and certain services. Rewards are paid out as certificates with a $3 minimum, typically monthly, and they carry roughly a 60-day validity window. Occasional member-only offers may pop up, but the base points simply aren't there on gift card buys.
If you're picking up a card for a specific person and want ideas to go with it, our roundup of best gifts under $100 is a good place to cross-reference.
No. Office Depot gift cards cannot be used to purchase other gift cards or prepaid cards, and rewards certificates can't be used for gift card purchases either. The terms also note that own-brand cards can't be used for certain Marketplace third-party items. Treat it as a one-way purchase: you buy the card, but the card itself won't buy another card.
Office Depot and OfficeMax own-brand cards have no expiration date and no activation, dormancy or service fees. That's stated plainly in the official terms. The one wrinkle is a five-year rule: if it's been more than five years since the card was funded, you'll need to call the balance line at 877-776-5056 before using it. Third-party brand cards and prepaid Visa cards have their own terms, and Visa prepaid in particular can carry inactivity fees after 12 months.
You have three options: stop by any Office Depot or OfficeMax store, visit officedepot.com, or call 877-776-5056. The card requires a PIN to use, so have that handy when you check. If you bought a third-party brand card through the marketplace, you'll need to check the balance with that brand directly, not through Office Depot.
No. Gift cards, prepaid cards and phone cards are explicitly listed as non-returnable in Office Depot's return policy, and all sales are final. The standard 90-day return window on supplies and the 14-day window on technology do not apply here. Each card is also subject to the issuer's own terms, so if there's a problem with a third-party card, you'd need to contact that brand.
Yes, most Office Depot and OfficeMax locations stock Visa prepaid gift cards, and sometimes Mastercard, typically with variable or fixed loads up to $200 face value. Activation fees usually land in the $5.95 to $7.95 range depending on the card and issuer. Higher $500 open-loop cards are not currently standard, so if you need a bigger denomination, plan around the $200 cap or split across multiple cards.